Discovery
Interviews with counselors and past applicants to map the real decision journey — from first inquiry to visa approval.
Education · Study Abroad Consulting · Web Platform
Turning a study-abroad consultancy into a trusted digital front door.
A redesigned counselling and application experience that helps students and families understand the visa process and start a conversation with confidence.
ClientReach The Globe
IndustryEducation · Study abroad
ServicesUX Research, Product Design, Front-end Engineering
OutcomeA clearer consultation journey and a faster, mobile-first enquiry flow.
The challenge
A trust-driven business with a site that didn't build any trust.
Reach The Globe guides students and their families through student, spouse and visitor visa applications across 11+ countries — a process built entirely on confidence and transparency. Their old site buried testimonials, made the consultation process hard to follow, and gave visitors no clear way to start a conversation. We were brought in to rebuild it into a platform that reflects the trust the counseling team earns in person.
What we delivered
- UX research and decision-journey mapping
- Editorial design system built around the consultation-to-visa process
- Testimonials and success stories woven through every page
- Mobile-first rebuild with a streamlined consultation form
Our approach
Clarity first, credibility everywhere.
Design system
A clean, editorial layout built around the three-step consultation → documentation → application process, with testimonials and success stories woven throughout.
Engineering
A fast, mobile-first rebuild with a streamlined consultation form, replacing a slow multi-page inquiry flow.
Let's build something
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